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Tazz

Tazz

Member Since 19 Dec 2009
Offline Last Active Today, 12:05 AM

In Topic: What a support here?

14 May 2012 - 05:56 PM

View PostAncientwolfgr, on 13 May 2012 - 07:30 PM, said:

It's not an unreasonable question, and can have vailid reasons why; the only thing not warranted are the snarky responses. Not every admin has "your" level of expertise, or knows what kind of scheduling a developer has. It's poor camaraderie that drives people to "other" sites for product and support, which is not beneficial for everyone.

Think about it.


You're wrong. His skin modification question was addressed the day after he asked it, which I feel is very reasonable. In addition, his "problem" was in no way preventing him from launching his forum.

In Topic: Existing 3.3.x skins upgraded for 3.3.2

09 May 2012 - 04:22 PM

Thank you, Ehren!

In Topic: Mystic

07 May 2012 - 11:00 AM

View Postwildchild, on 07 May 2012 - 10:54 AM, said:

Yes my license is active, and I submitted a support ticket a few days ago ..but as of yet..no response.


Once you submit a support ticked for an upgrade, IPS policy is that it will be done within 5 days. I used them twice recently (once to upgrade to 3.3 and the next to upgrade to 3.3.1). The former took them 4 days and the latter took them 1. I should also point out they will update everything they sell, suck as IPContent, IPDownloads etc.

In Topic: Mystic

06 May 2012 - 09:31 PM

What kind of license do you have from IPS? If your license is current, submit a support ticket and they will install any of their updates for you.

I should also warn you that it is likely that you're going to have to do some editing to the Mystic skin to make it look right. For example, you may be missing some forum icons. This is fairly easy to do, but does require that you do any of these edit via FTP. You will also need to use FTP if you want to edit your backgrounds (make them fixed or add new ones).

I totally understand your frustrations. But I can't blame Ehren. He took over Skinbox from Oliver. Had he not, we may never have seen these skins get updated at all! That's the way I try to look at it.

That being said, I would like to offer my help to you. I am by no means an expert with FTP . . . but I was able to heavily edit my Mystic skin, and I am adept at adding hooks and applications. But as far as updating the actual forum software, I always have IPS do it for me. So I have actually never done it!

But you seem like a good guy. If you need any help, I will be glad to help you - free of charge. Whether you want me to walk you step-by-step through doing things in FTP yourself . . so you don't have to pay anyone in the future. Or if you're comfortable giving me access, I will do it for you. Whatever you want. But I feel bad that you're having to pay someone money to update. It really isn't that much work, and I will be glad to help you in the manner you deem acceptable. Send me a pm here if you want my help. If not, I wish you the best of luck!

Either way, send me a link to your site. Would love to see it!

In Topic: Delight and Magnetic not working ?

05 May 2012 - 08:07 PM

The demos are for 3.3.x only. Delight and Magnetic are among the skins which have not been updated for 3.3.x yet, so that is why they are not available for demo. You can monitor the progress on the updates by checking the Skin Upgrade Progress graph..