Welcome to skinbox.
There are currently 0 unanswered support questions in our customer area. In some unfortunate cases, customers quickly jump to bad conclusions if they haven't received a reply within 24 hours and decide it's best to post it publicly. The support forums are checked multiple times daily, and a reply is always given assuming I know the answer (there are of course questions I don't know the solution to).
Installation can be purchased for $8 before checking out. Customizations are also offered in the customer area (we either give instructions for free, or offer to do it as a paid modification).
Hopefully that clears up any of your concerns or questions.
Fair enough and you responded to both my posts almost immediately and well under the 24 hours.
But, as I said....at first glance these impatient individuals and their overzealous posts gave me pause.
After taking the time to read them through, the posters did seem overly impulsive with outsized expectations -- especially if they didn't purchase the installation and customization options.
I hope all potential customers read our conversation and erase whatever hesitation they may have about purchasing.