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I have a question/problem

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1 reply to this topic




  • Customer
  • Pip
  • 3 posts
Hi I have the velvet skin for my forum, we have a thing called shout box in the top 3rd where members can post a quick message for all to see. The Forum went down 2 days ago, it is now back up. it works fine except now shoutbox doesn't work. when on posts it just goes away doesn't take etc

Any thoughts ? thanks, Ben



    Advanced Member

  • Management
  • PipPipPip
  • 2,420 posts
Hi Ben,

Support is only offered to customers who have purchased the skin. Since you are in the members group, I can only assume you have downloaded the skin elsewhere. If this is correct, you must remove the skin from your forums as you do not have a valid license to use it.

Thank you.
Skin designer

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