Refund Request -

Started by oceanwest, Jan 27 2012 06:03 PM

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4 replies to this topic

#1
oceanwest

Posted 27 January 2012 - 06:03 PM

Newbie

Customer
6 posts

I sent PT to both the admin and Oliver - (no response) it seems I was charged for the old got-it-all renewal - however that program ended and I had already converted to a purchase program.

Can someone please cancel the subscription and refund me the fees or I will have to dispute it with paypal.

Thank You.

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#2
Sebastien Penet

Posted 27 January 2012 - 07:46 PM

Website Developer

Management
1,488 posts

Hello,

No worries, I'll arrange that with Olivier.

Thank you.

Skinbox
Website Developer
Skins' Interactive Developer

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#3
Ehren

Posted 27 January 2012 - 11:34 PM

Advanced Member

Management
1,081 posts

For future reference, Olivier no longer visits this site. The management roles are now filled by myself and Sebastien.

Skinbox
Administrator
Skin designer

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#4
oceanwest

Posted 03 February 2012 - 04:51 PM

Newbie

Customer
6 posts

Still haven't received a refund.

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#5
Sebastien Penet

Posted 03 February 2012 - 09:52 PM

Website Developer

Management
1,488 posts

Your request is being processed. I can assure you that it will be resolved soon.

I am sorry for the wait, I do my best to speed things up.

Thank you.

Skinbox
Website Developer
Skins' Interactive Developer