46 replies to this topic

[Olivier Turbis]

You can't just say "so if I don't get it right now I'll ask for a refund". That's disrespectful, particularly when you paid a skin $15.

[DjEddie]

if u reread i didn't actually say it like that, I said if it isn't ready soon i'll have to request a refund due to I need to move on as I'm being held up atm ... I'm not being disrespectful at all, you wouldn't pay for an item yourself and not be able to use it for 3 to 4 weeks..

tbh doesn't matter how much a skin has cost either big or small in amount, its all money that I have spent in a way for a skin I have bought that I can't even use now....its literally useless....so looking from a customers point of view i've paid for a skin thats just redundant, its like paying for a service that you cant use for 4 weeks. So im entitled to request a refund if I so wish at any point due to item not useable.

[Olivier Turbis]

I totally understand your frustration, but you have to understand that we can't just redo all skins in two days. vBulletin skinning is not something all skinners would dream of. We didn't know vBulletin would just release a point version that would mess all skins. It's not like if it was our fault. We are doing our possible, and the upgrade will be free.

[DjEddie]

Okay Olivier, fair enough ... I apologise for sounding off, like you say it is frustrating looking at the broken skin and can't do anything with it. Please keep us updated as soon as you know anything.

Thank you

[WGTV_Emperor]

Can't wait. Just waiting for the new skin so i can open my forums.. ha.

[OlijO]

I don t understand people who upgrade without take a look BEFORE upgrading at the Mod compatibility, and the skins too.
And the minimum is to have a forum test to see if you must wait before upgrading.

[DjEddie]

like you said yourself, you didn't expect vb to create problems with the upgrade and your a skin development company and you didn't forsee this... so the average forum webmaster definately wouldn't of known this was going to happen.

[Olivier Turbis]

OlijO and Olivier... two different people.

[DjEddie]

lol good point.. was early .. thats my excuse lol apologise for the mix up but some of my comment still stands to his post

[WGTV_Emperor]

It was a mistake on my part - f'd up and just upgraded vbulletin ASAP.

It had to do with browser in-compatibilities for the skin.

[Olivier Turbis]

Warrior should be released tomorrow. Underground later this week.

[WGTV_Emperor]

Can't wait!

[Olivier Turbis]

Today's the big day

[Joe Cool]

Olivier Turbis, on 12 March 2010 - 07:46 PM, said:

Today's the big day

Today is almost over!

[Olivier Turbis]

It's not! 3:40pm here.

[Joe Cool]

Sorry. Post said 7:46pm...

[Olivier Turbis]

You can edit your time zone preferences in your account settings.