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vBulletin 4.0.2 out - Please read

#31 Olivier Turbis Icon
  • Management

Posted 05 March 2010 - 05:39 PM

You can't just say "so if I don't get it right now I'll ask for a refund". That's disrespectful, particularly when you paid a skin $15.
Olivier Turbis,
Founder & Designer, Skinbox.net
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#32 DjEddie Icon
  • Customer

Posted 05 March 2010 - 07:21 PM

if u reread i didn't actually say it like that, I said if it isn't ready soon i'll have to request a refund due to I need to move on as I'm being held up atm ... I'm not being disrespectful at all, you wouldn't pay for an item yourself and not be able to use it for 3 to 4 weeks..

tbh doesn't matter how much a skin has cost either big or small in amount, its all money that I have spent in a way for a skin I have bought that I can't even use now....its literally useless....so looking from a customers point of view i've paid for a skin thats just redundant, its like paying for a service that you cant use for 4 weeks. So im entitled to request a refund if I so wish at any point due to item not useable.
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#33 Olivier Turbis Icon
  • Management

Posted 05 March 2010 - 07:25 PM

I totally understand your frustration, but you have to understand that we can't just redo all skins in two days. vBulletin skinning is not something all skinners would dream of. We didn't know vBulletin would just release a point version that would mess all skins. It's not like if it was our fault. We are doing our possible, and the upgrade will be free.
Olivier Turbis,
Founder & Designer, Skinbox.net
Follow me on Twitter!
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#34 DjEddie Icon
  • Customer

Posted 05 March 2010 - 08:09 PM

Okay Olivier, fair enough ... I apologise for sounding off, like you say it is frustrating looking at the broken skin and can't do anything with it. Please keep us updated as soon as you know anything.

Thank you
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#35 WGTV_Emperor Icon
  • Customer

Posted 06 March 2010 - 09:19 PM

Can't wait. Just waiting for the new skin so i can open my forums.. ha.
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#36 OlijO Icon
  • Standard Club Member

Posted 07 March 2010 - 06:33 AM

I don t understand people who upgrade without take a look BEFORE upgrading at the Mod compatibility, and the skins too.
And the minimum is to have a forum test to see if you must wait before upgrading.
1

               

#37 DjEddie Icon
  • Customer

Posted 07 March 2010 - 09:41 AM

like you said yourself, you didn't expect vb to create problems with the upgrade and your a skin development company and you didn't forsee this... so the average forum webmaster definately wouldn't of known this was going to happen.
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#38 Olivier Turbis Icon
  • Management

Posted 07 March 2010 - 04:03 PM

OlijO and Olivier... two different people. :)
Olivier Turbis,
Founder & Designer, Skinbox.net
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#39 DjEddie Icon
  • Customer

Posted 07 March 2010 - 11:51 PM

lol good point.. was early .. thats my excuse lol apologise for the mix up but some of my comment still stands to his post :)
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#40 WGTV_Emperor Icon
  • Customer

Posted 08 March 2010 - 05:42 PM

It was a mistake on my part - f'd up and just upgraded vbulletin ASAP.

It had to do with browser in-compatibilities for the skin.
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#41 Olivier Turbis Icon
  • Management

Posted 10 March 2010 - 10:34 PM

Warrior should be released tomorrow. Underground later this week.
Olivier Turbis,
Founder & Designer, Skinbox.net
Follow me on Twitter!
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#42 WGTV_Emperor Icon
  • Customer

Posted 12 March 2010 - 04:13 PM

Can't wait!
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